Cash Operations Admin

Summary

Support Administrator responsible for organization and administrative tasks to support sales performance and cash operations for the store Operations team. Works on-site reporting to the Senior Operations Manager and assists with cash reconciliation, banking, audits, and customer credit inquiries to ensure accurate financial handling and operational efficiency.

Responsibilities

• Complete daily cash and check reconciliation
• Perform daily sales audits and reconcile cash office register drawers
• Lead and support all bank deposits and banking needs
• Manage red bags and media handling procedures
• Handle assigned WHIRL inquiries
• Support tax exempt processing and sales tax record needs
• Assist with marketing exceptions process
• Support resolution of escalated customer credit inquiries and disputes
• Provide backup to Sales Support Assistant and Service Concierge

Requirements

• Prior retail experience recommended
• Experience handling money and providing excellent customer service
• Proficiency with Microsoft Office Suite
• Ability to perform physical tasks including standing, bending, climbing stairs, and lifting up to 35 pounds
• Willingness to work evenings, weekends, and holidays
• Ability to work on-site and follow cash handling procedures
• Strong attention to detail and organizational skills