SummaryAs a Chef Comptoir at CHANEL, you will be responsible for developing opportunities and assisting in supervising and managing our CHANEL Beauty and Fragrance installations in the designated store to maximize sales volume. You will achieve sales targets and provide exceptional customer service by selling CHANEL Fragrance and Beauty products, understanding customer needs, and fostering customer loyalty to generate repeat sales.
Responsibilities- Achieve planned Beauty and Fragrance sales targets for the year.
- Implement proactive sales initiatives to maximize and exceed objectives.
- Ensure 100% sales on promotions and limited edition items.
- Provide superior customer service with interest, courtesy, and sincerity.
- Ensure personalized care for each client through consultations.
- Develop and motivate the counter team to achieve a minimum number of items per transaction.
- Participate in the development of the sales team to be goal-oriented through preparation and follow-ups.
- Ensure all analysts receive daily, weekly, and monthly sales targets.
- Train and develop each analyst and participate in training new analysts.
- Coordinate event details with the territory manager and store to ensure success.
- Maintain CHANEL hygiene standards at all times.
- Participate actively in in-store merchandising and ensure it aligns with CHANEL style and guidelines.
- Manage inventory for Beauty and Fragrance products and ensure proper rotation.
- Assist the Cosmetics Manager in organizing work schedules for appropriate counter coverage.
- Participate in regular meetings with the counter team, store managers, and visual presentation team.
- Maintain good relationships with fragrance associates by communicating objectives.
- Conduct team and/or individual meetings to set sales goals.
Requirements- 3+ years of experience in a similar role.
- Strong sales and customer service skills.
- Ability to develop and motivate a team.
- Excellent communication and organizational skills.
- Knowledge of inventory management.
- Flexibility to work varied hours as needed.
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