SummaryAs a Chief Tailor at our flagship store in New York City, you will play a crucial role in delivering the highest quality garments to our clients. You will act as a Brand ambassador, utilizing your strong sartorial knowledge to engage clientele through the fitting ceremony.
Responsibilities- Partner with Store Management to manage the tailor shop staff, including leading, coaching, and development of tailors and fitters.
- Coordinate the workflow of the tailor shop on a daily and weekly basis to ensure maximum productivity.
- Manage day-to-day handling of individual garments, ensuring the highest level of craftsmanship.
- Communicate with Store Management and sales staff on garment timelines and manage client expectations.
- Oversee clerical and administrative areas of the tailor shop, including ticketing and tailoring logs.
- Ensure all garments leaving the tailor shop meet the highest quality standards.
- Lead measurements and fittings for 'Bespoke', 'Made-to-Measure', and 'Ready-to-Wear' garments.
- Assist Sales Staff during the selling ceremony to ensure client satisfaction.
- Advise clients on the best fit for their body characteristics.
Requirements- Minimum of 10 years of hands-on tailoring experience, with a strong background in 'Bespoke' garments.
- Experience in a similar role within a fashion retail company.
- Strong communication skills, with Italian speaking preferred.
- Proven ability to visualize client sizing and recommend precise alteration solutions.
- Experience in leading, coaching, and developing a team of tailors.
- Exceptional customer service and interpersonal skills.
- Detail-oriented with excellent organizational skills.
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