Client Advisor - Bellagio

As a Client Advisor at Prada Bellagio in Las Vegas, you will embody the brand's philosophy and values, acting as an ambassador to maximize sales performance. You will foster customer relationships and develop brand loyalty by providing a unique in-store experience and guiding clients into the world of Prada.

• Welcome and serve customers, ensuring an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
• Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
• Stay up-to-date with fashion trends and competitors.
• Demonstrate brand and product knowledge.
• Effectively handle customer complaints by liaising with the line manager when necessary.
• Maintain high standards of shop floor and visual display, complying with company operational guidelines and stock procedures.
• Contribute to a high level of security and be attentive to prevent product thefts.

• Passion for human relations and sales.
• Problem-solving skills, curiosity, and interest in luxury/fashion, art, and design.
• Experience in building long-lasting relationships with clients.
• Ability to work both in a team and independently.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Proficiency in English; other languages are a plus.