SummaryAs a Client Advisor at Tiffany & Co. Waikiki, you will embody the Tiffany brand in every client interaction, using your flair for making each client’s experience extraordinary. You will be an excellent communicator and brand ambassador, with a passion for Tiffany conveyed in every conversation.
Responsibilities- Deepen the relationship with clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
- Capture client data and cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Drive business through key product pillars.
- Elevate in-store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
- Take action on TEI performance and client feedback.
Requirements- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or in the country where the position is based.
- Preferred: A college/university degree.
- Preferred: Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
- Preferred: Proficiency in multiple languages.
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