SummaryBVLGARI is seeking an experienced Client Advisor for the Ala Moana location in Honolulu. The ideal candidate will have a strong background in high jewelry sales and client relationship development, with a passion for luxury and the ability to engage high-net-worth clients in a fast-paced, elegant retail environment.
Responsibilities- Provide a world-class, personalized luxury experience for every client interaction.
- Execute the BVLGARI Selling Ceremony, tailoring the approach to each client’s lifestyle and preferences.
- Share the rich heritage, craftsmanship, and stories behind BVLGARI’s creations.
- Drive high-value sales through client engagement and exclusive in-store experiences.
- Consistently exceed individual and boutique sales targets.
- Build and maintain a loyal high-net-worth clientele, serving as a trusted advisor.
- Use CRM tools to manage outreach, follow-ups, and special milestones.
- Host and support private client events and luxury activations.
- Cultivate referrals and organic client growth through exceptional service.
- Maintain BVLGARI’s visual and service standards at all times.
- Support inventory management, daily operations, and merchandising needs.
- Participate in boutique openings, closings, and special project execution.
Requirements- 3+ years in luxury retail, ideally within fine jewelry or timepieces.
- Proven success in client development, high-ticket sales, and storytelling.
- Strong interpersonal and communication skills; confident and polished.
- Self-motivated, collaborative, and solutions-oriented.
- Tech-savvy and proficient in CRM platforms and digital clienteling tools.
- Mandarin fluency strongly preferred; additional language skills a plus.
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