Summary
The Client Advisor role focuses on generating sales through exceptional client relations and product knowledge while representing the brand. The position requires maintaining client books, delivering excellent customer service, and supporting store operations and merchandising.
Responsibilities
- Achieve personal sales goals
- Educate clients on company history and product knowledge
- Maintain an active client book to cultivate client relationships
- Support team members to reach store sales targets
- Provide friendly and professional customer service and follow up on purchases and inquiries
- Operate store POS, open and close the register, and process payments and returns
- Conduct inventory counts and follow loss prevention policies
- Maintain and execute store merchandising standards and readiness
- Perform housekeeping duties and handle lifting of boxes up to 20lbs
Requirements
- High school diploma or equivalent
- Luxury sales experience preferred
- Experience developing and prospecting new clients with established client book desirable
- Professional presentation and strong verbal and written communication skills
- Excellent problem-solving skills and a positive team-player attitude
- Knowledge of fashion and design trends and interest in travel
- Ability to work varied hours including nights weekends and holidays
- Ability to lift boxes up to 20lbs repeatedly
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