Client Advisor - American Dream

Summary

The Client Advisor at the American Dream boutique helps drive store sales and key performance indicators by delivering a memorable, sophisticated client experience. The role emphasizes clienteling, personalized styling, and supporting the management team while maintaining brand standards. The advisor focuses on building and cultivating a client portfolio and exceeding individual sales goals.

Responsibilities

• Provide outstanding client and after-sale service to visitors and clients
• Connect and reconnect with clients, identify needs, and anticipate requests
• Cultivate and manage a client portfolio to drive proactive business
• Drive individual sales and KPI performance with a business mindset
• Create personalized looks and demonstrate passion for fashion culture
• Use tools and applications to optimize business opportunities
• Collaborate with front- and back-of-house teams and support team objectives
• Adhere to company policies and operational procedures

Requirements

• Preferred experience in client-facing roles in fashion, accessories, customer service, or luxury hospitality
• Passion for fashion and ability to create personalized looks
• Business mindset and entrepreneurial spirit
• Strong team spirit and collaboration skills
• Comfortable using tools and new technology
• Ability to multitask, prioritize, and work in a fast-paced environment
• Proactive, passionate, and solution-oriented attitude
• Excellent written, oral, and listening skills in English and the local language; additional languages preferred