Client Advisor - Bal Harbour

Summary

Luxury retail Client Advisor role at a Bal Harbour store delivering exceptional personalized service and building long-term client relationships. The role includes achieving individual and team sales targets, mastering product knowledge across categories, and using clienteling tools to engage clientele. Candidates should be customer focused, curious, and motivated to develop within a high-end retail environment.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences.
• Represent the brand with passion and professionalism in every client interaction.
• Achieve individual and team sales objectives through proactive client engagement.
• Develop and maintain long-term client relationships using in-house clienteling tools.
• Learn and master product knowledge across all categories to provide personalized advice.
• Collaborate with team members to create a positive and dynamic store environment.
• Provide personalized follow-up and engagement to retain clientele.

Requirements

• Previous retail experience, preferably in a high-end or luxury environment.
• Strong sales and commercial mindset with ability to meet sales goals.
• Passion for building and maintaining meaningful relationships with diverse clients.
• Excellent interpersonal and communication skills to engage and influence clients.
• Willingness to learn, adapt, and continuously improve performance.
• Ability to work in a fast-paced luxury retail setting and act as a personal advisor to clients.