SummaryAs a Client Advisor at Gucci Beverly Center, you will be responsible for delivering exceptional service to our clients, acting as a Gucci Ambassador, and promoting the brand's philosophy and values. Your passion for fashion and luxury will help create a branded, luxury client experience.
Responsibilities- Achieve or exceed individual and store sales goals, enhancing and developing the business.
- Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
- Drive individual KPI goals by ensuring high levels of customer service and sales quality.
- Capture meaningful customer data to build relationships and personalize future client development opportunities.
- Maintain an organized client book and provide appropriate follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Work as a team player, fostering open communication and contributing to a positive working environment.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Requirements- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive and exceed individual and store results.
- Excellent communication skills and ability to handle multiple tasks.
- Strong organization and follow-up skills.
- Accuracy and attention to detail.
- Team-focused with a desire to collaborate effectively.
- Ability to work in a fast-moving and dynamic environment.
- High flexibility and ability to adapt to different customers.
- Flexible schedule including evenings, weekends, and holidays.
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