Client Advisor - Bloor Street

Summary

Deliver an elevated in-store experience as a Client Advisor, embodying the Tiffany brand and building lasting client relationships through exceptional service and discovery. Drive sales by cultivating repeat business and meeting monthly, quarterly, and annual commercial targets. Use clienteling and product knowledge to convert appointments and grow your personal business.

Responsibilities

• Act as a brand ambassador and deliver the Tiffany Touch in every client interaction.
• Develop and maintain client relationships through proactive clienteling and outreach.
• Consistently achieve or exceed store sales targets and drive repeat client business.
• Capture and maintain client data using POS and client tracking systems.
• Deliver elevated hospitality and in-store experiences, leveraging client feedback and NPS insights.
• Convert clients through product knowledge, styling, and discovery during appointments.

Requirements

• Experience in retail, luxury retail, hospitality, or relevant client-facing roles.
• Proven track record of achieving commercial results.
• Ability to connect with a diverse client base and build lasting relationships.
• Proficiency with POS systems, client tracking tools, and Microsoft Outlook/email.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Authorization to work in the country where the position is based; college/university degree and multilingual skills are desirable.