SummaryAs a Client Advisor at Gucci Boston Saks, you will be responsible for delivering exceptional service to our clients, embodying the brand's philosophy and values. You will create a luxury client experience, acting as a Gucci Ambassador and meeting individual client needs and expectations.
Responsibilities- Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
- Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
- Drive individual KPI goals by ensuring high levels of customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide follow-up on sales and client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards and maintain organized stock rooms.
- Adhere to Gucci image standards and company policies.
Requirements- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive results and build lasting relationships with customers and colleagues.
- Excellent communication skills and ability to multitask.
- Strong organizational skills and attention to detail.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and holidays as needed.
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