Summary
Join the store team as a Client Advisor reporting to the Store Manager in Aspen, responsible for delivering exceptional luxury client service, achieving sales targets, and maintaining high presentation standards. The role focuses on client outreach, product knowledge, and contributing to store operations and visual merchandising.
Responsibilities
- Meet and exceed monthly sales goals and KPIs through client outreach and appointments
- Utilize selling techniques to maximize each transaction including cross-selling and upselling
- Develop new clients via appointments and consignments and inform clients of new collections and events
- Maintain and update client profile records and nurture client relationships
- Support store opening and closing procedures and assist with cycle counts and light cleaning duties
- Maintain visual standards including merchandise presentation, signage, and lighting
- Continuously develop product knowledge through training resources
- Maintain a polished professional appearance and uphold company policies
- Be available for required shifts including closings, weekends, inventory, and holiday season
Requirements
- 1-2 years of retail sales or customer service experience preferably in luxury
- Proven ability to achieve and exceed sales goals and KPIs
- Strong verbal and written communication skills
- Team oriented with strong work ethic and high energy
- Ability to be mobile on the sales floor for extended periods
- Available to work closing shifts a minimum of three times per week and required weekend schedule
- Ability to climb a ladder and lift packages of 5-8 lbs regularly
- Maintains a polished and well groomed appearance
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