SummaryWe are seeking a Client Advisor to join our dynamic team in Glendale. As a Client Advisor, you will report to the Store Manager and play a crucial role in achieving sales goals and providing exceptional customer service in a luxury retail environment.
Responsibilities- Meet and exceed monthly sales goals and KPIs through client outreach and developing new clients via appointments and consignments.
- Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
- Establish and nurture strong relationships with clients and maintain client profile records.
- Maintain a high level of product knowledge on all collections through various training resources.
- Assist with basic store opening and closing procedures and maintain visual standards.
- Comply with all company policies and procedures.
- Maintain an environment of fairness, dignity, and respect for all associates.
Requirements- 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to achieve and exceed sales goals and KPIs consistently.
- Strong interest in fashion and industry trends.
- Exhibits a strong work ethic, leadership skills, and team orientation.
- Strong verbal and written communication skills.
- Polished and well-groomed appearance.
- Ability to work closing shifts, weekends, and during the holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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