Client Advisor - Cabazon Outlet

Summary

The Client Advisor is a Brand Ambassador who delivers exceptional client experiences by creating a welcoming environment, discovering client needs and guiding them across the brand while supporting store goals and assisting with visual merchandising or training as needed.

Responsibilities

• Welcome clients and provide exceptional client experiences in line with brand standards
• Develop and cultivate long-term client relationships through active clientele management
• Proactively drive sales and achieve individual and store KPIs such as ADT and UPT
• Support inventory preparation and operational tasks as required
• Follow up on customer charge sends, repairs, and holds
• Support and maintain visual merchandising standards
• Collaborate with store leadership to adhere to company policies and procedures

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment
• Client-centric with excellent interpersonal and communication skills
• Professional presentation and strong verbal and written communication
• Dependable, punctual, flexible, and team-oriented
• Proficiency in Microsoft tools such as Word Excel and Outlook
• Ability to communicate in English; additional languages preferred