Client Advisor - Carmel

Summary

The Client Advisor is an in-store sales professional responsible for delivering exceptional client experiences and driving sales. This role focuses on building and deepening client relationships, achieving sales targets, capturing client data, and providing high-touch service on the sales floor.

Responsibilities

• Develop and deepen relationships with clients to drive lifetime loyalty and repeat business.
• Consistently achieve or exceed monthly, quarterly and annual store sales plans and sales targets.
• Capture and maintain accurate client data using POS and client tracking systems.
• Create memorable in-store experiences and optimize hospitality and store amenities.
• Promote key product pillars and execute selling best practices to grow business.

Requirements

• Experience in retail, luxury retail, or relevant client-facing roles (e.g., hospitality).
• Proven track record of achieving sales results.
• Flexibility to work days, nights, weekends and holidays.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Authorization to work in the United States; preferred: college degree, GIA coursework or Graduate Gemologist, and proficiency in multiple languages.