Client Advisor - Central Valley

Summary

The Client Advisor is the primary point of contact for clients, delivering personalized luxury service, driving sales, and maintaining the brand standards. This role provides product expertise, styling advice, and builds long term client relationships to encourage repeat business. The position requires flexible availability including weekends and holidays and contributes to store presentation and back office tasks.

Responsibilities

• Greet and assist clients with a warm and professional approach
• Provide expert product knowledge and tailored styling advice
• Drive sales through upselling and cross selling strategies
• Develop and maintain a client book with follow ups and event invitations
• Manage transactions and operate the POS system efficiently
• Maintain store presentation and visual merchandising to brand guidelines
• Manage inventory, stock replenishment, and product care
• Support back office functions and participate in team activities

Requirements

• Previous retail experience in fashion, jewelry, or lifestyle brands
• Strong interpersonal and communication skills with storytelling ability
• Proven sales driven mindset and ability to meet targets
• Customer centric approach with cultural awareness for international clientele
• Team player with collaborative spirit
• Flexible availability including weekends, holidays, and varied shifts
• Legal authorization to work in the United States