Client Advisor - Clearfork

Summary

The Client Advisor drives sales through exceptional client service and deep product knowledge while creating an elevated in-store experience. The role focuses on building and maintaining lasting client relationships through personalized engagement, appointments, and events. The position also ensures operational excellence on the sales floor, including accurate POS handling and pristine visual presentation.

Responsibilities

• Consistently achieve and exceed individual sales objectives.
• Build and curate a loyal, high-value client portfolio through personalized outreach and appointments.
• Act as a brand ambassador, conveying product knowledge and luxury craftsmanship.
• Deliver white-glove post-purchase service by managing follow-ups, repairs, and service requests.
• Execute POS transactions accurately and open/close the register per policy.
• Participate in inventory management and uphold loss prevention practices.
• Maintain exceptional visual merchandising and overall store presentation.
• Support and collaborate with colleagues to foster a high-performance sales environment.

Requirements

• Proven success in a premium or luxury retail environment; an established luxury client book is highly desirable.
• Impeccable personal presentation and strong communication skills.
• Refined attention to detail and strong problem-solving abilities.
• Flexible availability including evenings, weekends, and holidays.
• Able to regularly lift and handle items up to 20 lbs.
• Multilingual in Spanish, French, Portuguese, and/or Mandarin is a plus.