SummaryAs a Client Advisor at Gucci Dallas Galleria, you will be responsible for providing exceptional service to clients, meeting their individual needs and expectations, and promoting the philosophy and values of the Gucci brand. You will create a branded, luxury client experience and act as a Gucci Ambassador.
Responsibilities- Consistently achieve or exceed individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
- Drive individual KPI goals by ensuring high-quality sales and customer service.
- Capture meaningful customer data to build relationships and personalize future client development opportunities.
- Maintain an organized client book and provide appropriate follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Work as a team player and foster open communication to ensure a consistent experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to upholding the visual display of products according to Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Requirements- Ability to maintain regular attendance with a flexible schedule, primarily on weekends.
- 1+ years of service-related work experience.
- Excellent communication skills and ability to handle multiple tasks.
- Additional languages are a plus.
- Proficient with technology.
- High school diploma or equivalent preferred.
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