Client Advisor

Summary

The Client Advisor cultivates exceptional client relationships and delivers personalized, memorable service. The role drives individual sales objectives while representing Delvaux's luxury leather goods and brand standards.

Responsibilities

• Welcome and engage local and international clients, building lasting relationships and loyalty.
• Achieve sales targets through product expertise, personalized recommendations, and an exceptional client journey.
• Maintain product availability, boutique presentation, and visual merchandising standards.
• Elevate service quality by anticipating client needs and exceeding expectations.
• Share insights with management on client preferences, market trends, and product performance.

Requirements

• At least 3 years of luxury retail experience, with a proven record in client relationship management.
• Exceptional interpersonal, communication, and active listening skills.
• Impeccable presentation, passion for the brand, and commitment to excellence.
• Proficiency in relevant computer applications and fluency in English; additional languages are an asset.