Client Advisor - Detroit Library Street

As a Client Advisor at Gucci Detroit Library Street, you will be responsible for providing exceptional service to our clients, meeting their individual needs and expectations. You will act as a Gucci Ambassador, promoting the philosophy and values of the brand, and creating a branded, luxury client experience.

• Consistently achieve or exceed monthly and seasonal individual and store sales goals.
• Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
• Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales.
• Capture meaningful customer data for connecting with clients and personalizing future development opportunities.
• Maintain an organized client book and provide appropriate follow-up on all sales or client requests.
• Discuss general trends in the fashion world and developments in the luxury market with clients.
• Work as a team player and foster open communication to ensure a consistent and exceptional experience.
• Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise.
• Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
• Maintain a neat and organized understock and stock room.
• Adhere to Gucci image standards and guidelines.
• Follow all company policies and procedures.

• Ability to maintain regular and reliable attendance working a flexible schedule, primarily on weekends.
• 1+ years of prior service-related work experience.
• Excellent communication skills and ability to handle multiple tasks simultaneously.
• Additional languages a plus.
• Proficient with technology.
• High school diploma or equivalent preferred.