Client Advisor - East Hampton

Summary

Provide personalized luxury retail service as a Client Advisor, building lasting client relationships and delivering memorable brand experiences. Use in-house clienteling tools to understand client needs and tailor interactions. Thrive in a fast-paced environment while contributing to individual and team sales performance.

Responsibilities

• Act as a brand ambassador and deliver exceptional customer service to clientele.
• Develop strong relationships through proactive client outreach and clienteling tools.
• Identify client needs and tailor product recommendations to enhance the shopping experience.
• Drive sales and meet individual and team performance goals with a commercial mindset.
• Maintain product and brand knowledge to inform and advise clients effectively.
• Collaborate with the team to support store operations and a seamless client experience.
• Participate in training and development to grow skills in luxury retail.

Requirements

• Previous retail experience, preferably within the luxury market.
• Strong customer service orientation and ability to build meaningful relationships.
• Excellent communication and interpersonal skills.
• Self-driven, curious, and motivated to achieve sales targets.
• Ability to work in a fast-paced retail environment and adapt to changing priorities.
• Familiarity with clienteling tools or willingness to learn in-house systems.