Client Advisor - East Hampton

Summary

Client Advisor responsible for delivering exceptional luxury retail experiences by building lasting client relationships, using in-house clienteling tools, and tailoring service to each client's needs. Role requires a customer-focused approach, commercial sales mindset, and enthusiasm for career growth in a fast-paced luxury environment.

Responsibilities

• Act as brand ambassador and provide personalized client service.
• Discover client needs and tailor in-store experiences accordingly.
• Build and maintain long-term client relationships using clienteling tools.
• Drive individual and team sales performance with a commercial mindset.
• Operate as a personal advisor to clients and deliver memorable experiences.
• Collaborate with team to support store objectives and heritage of the brand.
• Continuously develop product knowledge and service skills through training.

Requirements

• Previous retail experience, preferably in the luxury market.
• Strong customer service orientation and relationship building skills.
• Commercial and strategic sales mindset.
• Curiosity, self-driven attitude, and willingness to learn.
• Ability to thrive in a fast-paced environment.
• Proficiency with clienteling tools or willingness to learn.