SummaryAs a Client Advisor at Gucci Charlotte, you will be responsible for providing exceptional service to clients, meeting their individual needs and expectations. You will act as a Gucci Ambassador, promoting the brand's philosophy and values, and creating a luxury client experience.
Responsibilities- Achieve or exceed individual and store sales goals, enhancing and developing the business.
- Provide exceptional customer service by demonstrating excellent product knowledge and understanding of Gucci history and heritage.
- Drive individual KPI goals by ensuring high levels of customer service and quality sales.
- Capture meaningful customer data to build relationships and personalize future client development opportunities.
- Maintain an organized client book and provide appropriate follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Work as a team player, fostering open communication and contributing to a positive working environment.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to upholding the visual display of products according to Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Requirements- Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
- 1+ years of service-related work experience.
- Excellent communication skills and ability to handle multiple tasks simultaneously.
- Additional languages are a plus.
- Proficient with technology.
- High school diploma or equivalent preferred.
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