Client Advisor - Hilton Hawaiian Village

Summary

Client Advisor responsible for delivering personalized luxury service and building long term client relationships through expert product knowledge and clienteling tools. The role focuses on achieving individual and team sales objectives while representing the brand and elevating the client experience in a fast paced retail environment.

Responsibilities

• Achieve individual and team sales goals
• Provide expert product and brand advice across all categories
• Create tailored shopping experiences for clients
• Develop and maintain long term relationships using clienteling tools
• Leverage strategic sales and commercial mindset to drive performance
• Learn and master brand and product knowledge
• Collaborate with team to support store objectives

Requirements

• Previous retail experience preferably in high end or luxury market
• Strong customer centric mindset and relationship building skills
• Excellent communication and interpersonal skills
• Willingness to learn and adapt in a fast paced environment
• Sales driven with ability to meet targets
• Comfortable using clienteling tools and retail systems
• Professional presentation and ambassadorial approach to the brand