Client Advisor - Houston Galleria

Summary

Join the boutique team as a Client Advisor responsible for delivering exceptional luxury service, achieving individual and store sales targets, and maintaining strong client relationships at the Houston Galleria location. The role involves promoting store events, capturing customer data, and supporting store operations to uphold the brand image.

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge to maximize sales and transaction value
• Capture and enter relevant customer information into the database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a personal client book and follow up with clients
• Manage shipping, alterations, and client issue follow up
• Assist with shipping, receiving, and inventory control as requested
• Support general housekeeping and maintain the store image

Requirements

• Desire to work in a retail setting with a focus on sales
• Passion for luxury product and appreciation for design
• Tech savvy with ability to learn and use various software programs
• Service oriented and customer focused with strong interpersonal skills
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Candidates with existing client books are strongly preferred
• Foreign language skills are a plus