Client Advisor Keyholder

Summary

The Client Advisor Keyholder will support store leadership by delivering exceptional luxury customer service, applying advanced product knowledge, and building lasting client relationships to drive sales and repeat business. This role assists management with daily store operations, merchandising, and motivating the sales team to achieve objectives. The ideal candidate is a quick thinker with strong interpersonal skills and at least two years of luxury retail experience.

Responsibilities

• Support store manager with daily store operations and coordination
• Perform opening and closing procedures and keyholder duties
• Check in merchandise and assist with inventory tasks
• Prepare and make deposits following cash protection procedures
• Supervise sales transactions to ensure accuracy and efficiency
• Promote and sell products to achieve customer satisfaction and sales goals
• Merchandise the sales floor to company standards
• Maintain and build a clientele book and customer relationships
• Motivate and assist sales associates to meet performance objectives

Requirements

• Minimum of 2 years luxury retail experience in a similar or supervisory role
• Demonstrated inspirational attitude and ability to contribute to a positive team environment
• Strong interpersonal and communication skills
• Ability to learn quickly and adapt in a fast paced environment
• Ability to operate independently with discretion and work effectively under pressure
• Proficiency with POS systems, personal computers, and software including MS Office
• Ability to influence, negotiate, and build effective working relationships