SummaryAs a Client Advisor at BVLGARI in Vancouver, you will play a crucial role in delivering a bespoke client experience that aligns with the sophistication and values of our brand. You will enhance client relationships, achieve sales targets, and act as a primary contact for sales services.
Responsibilities- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
Requirements- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Multi-lingual to cater to a broad client base.
- Technologically savvy, with proficiency in relevant retail and CRM software.
- Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.
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