Client Advisor - Livermore Outlet

Summary

The Client Advisor is a brand ambassador responsible for delivering exceptional client experiences, cultivating relationships, and supporting store objectives. Reporting to store management, the role contributes to sales goals, visual merchandising, training needs, and operational tasks at the Livermore outlet.

Responsibilities

• Welcome clients and provide superior client experiences in line with brand standards
• Develop and maintain long-lasting client relationships through active clienteling
• Achieve and exceed personal and store sales goals and KPIs
• Support visual merchandising and maintain brand presentation standards
• Assist with inventory preparation and related operations tasks
• Follow up on customer charge sends, repairs, and holds
• Collaborate with store leadership to adhere to company policies and procedures

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment
• Client-centric with strong interpersonal and communication skills
• Professional presentation and ability to communicate effectively in English
• Dependable, punctual, and flexible with a team-oriented mindset
• Interest in fashion and product knowledge development
• Technologically savvy with proficiency in Microsoft tools
• Ability to perform varied tasks as requested by management