Client Advisor

Summary

Client Advisor responsible for driving sales growth and delivering exceptional service to clients at the store. The role focuses on building and maintaining client relationships, curating elevated shopping experiences, and applying strong product knowledge. The advisor works collaboratively with the team and store leadership to achieve sales and operational objectives.

Responsibilities

• Exceed personal sales goals and contribute to continuous team growth.
• Develop and apply comprehensive product knowledge to support the sales process.
• Collaborate with team members to ensure a seamless shopping experience.
• Cultivate and maintain client relationships, including follow-up and after-sales support.
• Collect and update client information to personalize future interactions.
• Engage proactively with clients to promote products and provide tailored assistance.
• Maintain store displays in line with visual merchandising guidelines.
• Work with store leadership to execute action plans and identify opportunities to optimize sales and operations.

Requirements

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency in Microsoft Office, SAP, and other digital tools.
• Strong attention to detail, customer service orientation, and teamwork skills.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.