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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Loro Piana
  • Client Advisor
Loro Piana
Loro Piana

Founded in 1924

Client Advisor

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Palo Alto, CA
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Loro Piana

Founded in 1924

Client Advisor

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Palo Alto, CA
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Client Advisor responsible for driving sales growth and delivering exceptional service in a luxury retail environment. The role focuses on building client relationships, providing personalized assistance, and supporting store performance through product knowledge and teamwork. The advisor will maintain store standards and contribute to visual merchandising and post-sale client care.

Responsibilities

  • Exceed personal sales goals and contribute to team sales growth
  • Develop and apply comprehensive product knowledge to assist clients
  • Cultivate and maintain strong client relationships through follow up and after sales support
  • Collect and update client information to personalize future interactions
  • Actively engage with clients to promote products and provide personalized assistance
  • Maintain store displays in line with visual merchandising guidelines
  • Collaborate with store leadership to execute action plans to improve sales
  • Identify opportunities to optimize sales growth and operational efficiency

Requirements

  • Minimum 3 years of sales experience, preferably in luxury retail
  • Proficiency with Microsoft Office, SAP, and other digital tools
  • Excellent customer service, teamwork, and problem solving skills
  • General knowledge of sales, operations, and inventory management
  • Ability to lift and move up to 40 pounds

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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