Client Advisor

Summary

Full time Client Advisor role in a luxury retail environment focused on delivering exceptional service and building long term client relationships. The advisor will represent the brand, provide product expertise across categories, and use clienteling tools to drive sales and client retention. This position suits candidates with retail or customer service experience and a strong commercial mindset.

Responsibilities

• Achieve individual and team sales objectives and goals
• Provide personalized advising across the brand and all product categories
• Learn and master brand and product knowledge
• Develop and maintain long term client relationships using clienteling tools
• Deliver consistent luxury service and uphold brand standards
• Support team performance through collaboration and communication

Requirements

• Previous retail experience, preferably in high end or luxury market
• Strong customer centric mindset and relationship building skills
• Commercial and strategic sales orientation
• Willingness to learn and adapt in a fast paced environment
• Excellent communication and interpersonal skills