Client Advisor

Summary

As a Client Advisor you will represent the brand on the sales floor, delivering exceptional, personalized service to a diverse luxury clientele. You will build and maintain strong client relationships using in-house clienteling tools and tailor experiences to individual client needs. The role focuses on driving sales performance while upholding the brand's elevated service standards.

Responsibilities

• Act as a personal advisor to clients, guiding product selection and creating memorable in-store experiences.
• Use clienteling systems to build and maintain lasting client relationships and follow up on leads.
• Drive individual and team sales targets through a strategic commercial mindset and consultative selling.
• Collaborate with colleagues to ensure a premium store environment and seamless client service.
• Adapt to a fast-paced retail environment and participate in product and sales training.

Requirements

• Previous retail or customer-facing experience, preferably within the luxury market or high-end service environment.
• Strong sales orientation, commercial awareness, and the ability to develop client relationships.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to learn, participate in training, and work a flexible retail schedule including weekends and holidays.