Client Advisor

Summary

Client Advisor role in a luxury retail store providing personalized service, building long-term client relationships, and delivering exceptional experiences aligned with brand values. Position involves meeting individual and team sales targets while utilizing clienteling tools and product knowledge to advise a diverse clientele. Candidates should be customer-focused, adaptable, and motivated to develop within a high-end retail environment.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences
• Act as a brand ambassador and represent brand values in every client interaction
• Achieve individual and team sales objectives through effective engagement and relationship building
• Acquire and maintain in-depth product knowledge across all categories to provide personalized advice
• Use clienteling tools to develop and maintain long-term client relationships
• Collaborate with team members to ensure a positive and dynamic store environment
• Provide tailored follow-up and engagement to nurture client loyalty

Requirements

• Previous retail experience, preferably in a high-end or luxury market
• Strong sales and commercial mindset with ability to meet sales goals
• Passion for building and maintaining meaningful relationships with a diverse client base
• Willingness to learn, improve performance, and master product knowledge and tools
• Excellent interpersonal and communication skills to engage and influence clients
• Ability to work in a fast-paced environment and adapt to changing client needs