Client Advisor

Summary

Client Advisor responsible for delivering exceptional sales and customer service in a luxury retail environment. Role focuses on building client relationships through creative selling, maintaining visual standards on the selling floor, and supporting inventory and aftercare processes. The position requires strong communication skills, a high-energy sales orientation, and the ability to work in a fast paced store setting.

Responsibilities

• Provide exceptional sales and customer service to clients
• Initiate and build client relationships using a client book and mailings
• Complete sales and perform post sale follow up
• Exceed monthly sales goals and establish weekly sales plans
• Assist in maintaining visual merchandising and selling floor presentation
• Handle customer repairs and advise clients on fit and custom design options
• Assist with inventory maintenance in the stockroom and on the selling floor

Requirements

• Minimum of 2 years experience in luxury retail
• Excellent interpersonal and communication skills
• Strong understanding of customer service needs and priorities
• Ability to thrive in a high paced environment and multi task
• Positive, outgoing, high energy and sales focused personality
• Computer skills including retail POS, Word, Excel and email
• Strong desire for fashion and results driven