Client Advisor - Madison 695

Summary

The Client Advisor delivers exceptional client experience while achieving individual and store sales goals for a luxury fashion boutique. This role requires deep knowledge of products and brand heritage, strong communication skills, and the ability to build lasting client relationships while supporting operational excellence on the shop floor.

Responsibilities

• Provide impeccable service and act as an ambassador of the brand
• Tailor the client experience and support the sales ceremony on the shop floor
• Achieve individual monthly sales targets and contribute to store goals
• Use CRM tools to source new clients and maintain client records
• Build and retain long term relationships with loyal clients
• Oversee and follow sales policies initiatives
• Assist with merchandising and shop floor maintenance

Requirements

• Minimum 3 years of luxury retail sales experience
• Experience in women’s and men’s ready to wear
• Strong communication skills
• Proven ability to meet sales targets
• Familiarity with CRM and clienteling tools