Summary
Acquire cultivate and maintain client relationships through deep product knowledge personal engagement and luxury service. Deliver exceptional client experiences by greeting clients providing tailored advice demonstrating styling expertise and driving sales across channels.
Responsibilities
- Greet and welcome clients throughout the store and connect in a friendly meaningful way
- Provide tailored product advice demonstrate expert styling and brand knowledge
- Boost sales through omnichannel and out of home base selling and achieve personal sales goals
- Recommend merchandise across departments and channels based on client preferences
- Promote loyalty program benefits and open new accounts
- Utilize digital tools mobile devices social media and store technology to connect and follow up with clients
- Handle returns and offer options based on client needs
- Assist with operational tasks maintain selling floor stock and fitting rooms and ensure audit compliance
Requirements
- Proven ability to cultivate and grow a client base through personalized connections
- Strong product knowledge and demonstrated styling expertise
- Self motivated with ability to strategize own business and meet sales KPIs
- Comfortable using digital selling tools mobile devices and social media
- Ability to collaborate and maintain positive working relationships
- Willingness to perform operational tasks and support team success
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