SummaryAs a Client Advisor at Gucci Nordstrom Bloomington Mall of America, you will be responsible for providing exceptional service to clients, meeting their individual needs and expectations. You will serve as a Gucci Ambassador, promoting the brand's philosophy and values, and creating a luxury client experience.
Responsibilities- Consistently achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
- Drive individual KPI goals by ensuring high levels of customer service and sales quality.
- Capture meaningful customer data to build relationships and personalize future client development opportunities.
- Maintain an organized client book and provide appropriate follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Work as a team player and foster open communication to ensure a consistent experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to upholding visual display standards in accordance with Gucci guidelines.
- Adhere to Gucci image standards and company policies.
Requirements- Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
- 1+ years of prior service-related work experience.
- Excellent communication skills and ability to handle multiple tasks simultaneously.
- Proficiency with technology and additional languages a plus.
- High school diploma or equivalent preferred.
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