Client Advisor - Oak Brook

Summary

The Client Advisor at Saint Laurent Oak Brook delivers exceptional, personalized client service while driving individual sales and store KPIs. This role focuses on building and maintaining a proactive client portfolio, creating tailored looks, and supporting the overall boutique team. The Advisor embodies the Maison standards and uses available tools to maximize business opportunities.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients
• Connect and reconnect with clients, identify needs, and anticipate future requests
• Cultivate and manage a robust client portfolio to grow business
• Drive performance to exceed individual sales targets and KPI goals
• Create personalized, versatile, and timeless silhouettes for clients
• Communicate professionally and transparently with clients and colleagues
• Use sales tools and applications effectively to optimize business opportunities
• Support front- and back-of-house teams and adhere to company policies and procedures

Requirements

• Preferred experience in client-facing roles in fashion, accessories, customer service, or luxury hospitality
• Passion for fashion and ability to create personalized looks
• Business mindset with an entrepreneurial spirit
• Strong team orientation and collaborative approach
• Comfortable using digital tools and quick to adapt to new technology
• Able to work in a fast-paced environment, multitask, and prioritize
• Proactive, motivated, and solutions-focused
• Excellent written and verbal communication skills in English and local language; additional languages preferred