Summary
Contribute to commercial goals by achieving individual sales targets and delivering exceptional client experiences while supporting operational excellence in the store. Balance client engagement and operational responsibilities with focus on quality, craftsmanship, and inclusivity.
Responsibilities
- Achieve individual sales targets and meet sales KPIs through client acquisition and retention.
- Balance time between client engagement and operational support approximately 60% sales 40% operations.
- Maintain weekly operational cadence including receiving transfers consolidations and cycle counts.
- Manage negative on-hand inventory and loan reconciliations with Store Director.
- Support processing of send sale orders consignments and repairs per policies.
- Lead and assist with biannual physical inventory counts including preparation and reconciliation.
- Accurately process POS transactions ensure proper wrapping and client data capture.
- Follow loss prevention policies to protect company assets.
- Maintain packaging levels and assist in replenishment orders.
Requirements
- Proven experience achieving individual goals and contributing to team results.
- Experience in a customer centric retail role.
- Organised with close attention to detail and ability to work in a fast paced environment.
- Effective communication skills with ability to build and maintain a client portfolio.
- Confident service oriented adaptable and empathetic in style and approach.
- Results driven with a commercial mindset and team player attitude.
- Ability to lift at least 25 lbs and perform physical tasks including carry push pull kneel climb reach and bend.
- Proficient in Microsoft Office Suite including Word and Excel.
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