SummaryAs a Client Advisor at Orlando Vineland Premium Outlet, you will play a vital role in driving sales by providing an exceptional and genuine experience to each client. You will be responsible for mastering the Client Journey and delivering the Valentino Couture Service impeccably, ensuring strong long-term client relationships.
Responsibilities- Master the Client Journey to create strong long-term client relationships.
- Engage proactively with existing and potential clients, delivering impeccable Valentino Couture Service.
- Implement personalized reach-out campaigns and utilize clienteling tools to complete CRM tasks.
- Capture client data consistently and take notes of all qualitative information.
- Strive to discover client needs and guide them across all brand categories.
- Assist with sales and after-sales activities, ensuring product maintenance and replenishment.
- Partner with the team to ensure seamless store operations and uphold presentation standards.
- Use POS system for client transactions and execute operational tasks when needed.
Requirements- Previous luxury retail sales experience with a focus on clientele.
- Proven track record in achieving sales results.
- Exceptional customer relationship building skills.
- Strong verbal and written communication skills.
- Proficiency in operating retail POS systems and MS Office Programs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
- Action-oriented with a drive for results and problem-solving skills.
- Must be a team player.
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