Client Advisor - Phipps Plaza

As a Client Advisor at Phipps Plaza, you will play a crucial role in achieving individual and store sales targets while providing exceptional customer service in a luxury retail environment. You will be responsible for maintaining and expanding a client book and promoting store events to enhance customer engagement.

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales and transaction value.
• Adhere to all company policies and procedures.
• Capture and manage customer information for database entry.
• Promote store events through various communication channels.
• Maintain and expand a client book with consistent follow-up.
• Assist with general housekeeping and store maintenance.
• Support shipping, receiving, and inventory control as needed.

• Minimum 3 years of experience in a retail setting, preferably in luxury sales.
• Business School, University degree, or equivalent experience.
• Computer literacy and ability to learn various software packages.
• Strong client book and passion for luxury products.
• Service-oriented with a focus on customer satisfaction.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Foreign language skills are a plus.