Client Advisor - Atlanta Phipps

Summary

As a Client Advisor you will embody the Tiffany brand and deliver exceptional in-store experiences that build long-term client relationships and drive sales. You will deepen client relationships through personalized service, capture client data, and consistently work to achieve commercial targets. The role requires an entrepreneurial sales focus, strong communication, and a passion for styling and client development.

Responsibilities

• Deliver the Tiffany Touch and create memorable moments for every client interaction.
• Develop and maintain client relationships and clienteling to drive repeat business and lifetime loyalty.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and manage client data and leverage NPS and client feedback to elevate the in-store experience.
• Conduct client appointments, style clients, and convert through discovery and product expertise.
• Drive business through key product pillars and identify opportunities to grow outreach and appointment activity.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles.
• Proven track record of achieving commercial results.
• Ability to connect with clients and deliver personalized styling and service.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with point of sale systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States.
• Desired: college/university degree and proficiency in multiple languages.