Client Advisor

Summary

The Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while representing the brand and supporting store goals. This role focuses on educating clients, maintaining client relationships, and ensuring high standards of store presentation and service. The advisor will also perform point of sale and operational tasks to support daily store functions.

Responsibilities

• Achieve personal sales goals and contribute to store sales targets
• Educate clients on brand history and product features
• Maintain an active client book and cultivate new and existing client relationships
• Support team members to meet collective store objectives
• Provide friendly and professional customer service and follow up on purchases and inquiries
• Operate POS system, open and close the register, and process payments and returns
• Conduct inventory counts and adhere to loss prevention policies
• Maintain store merchandising standards and overall store readiness
• Work varied hours including nights, weekends and holidays

Requirements

• High school diploma or equivalent
• Luxury retail or sales experience preferred
• Proven ability to develop and prospect client relationships
• Professional presentation and strong verbal and written communication skills
• Excellent problem solving skills and a positive, team oriented attitude
• Knowledge of fashion and design trends preferred
• Ability to lift boxes up to 20lbs repeatedly
• Availability to work varied hours and holiday periods