Client Advisor

Summary

The Client Advisor delivers exceptional in-store service and represents the Tiffany brand at the Red Bank location. This role focuses on building lasting client relationships, driving repeat business, and consistently meeting or exceeding sales targets. The Client Advisor uses strong communication and product knowledge to create memorable client experiences.

Responsibilities

• Develop and deepen client relationships to drive lifetime loyalty and sales.
• Consistently achieve or exceed monthly, quarterly and annual store sales plans.
• Capture and maintain accurate client data and follow up on leads.
• Drive repeat business through personalized service and focus on key product pillars.
• Elevate the in-store experience by delivering memorable moments using the Tiffany touch.
• Execute hospitality and store amenity best practices and act on client feedback and TEI performance.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of sales results.
• Flexibility to work days, nights, weekends and holidays.
• Ability to work with a diverse client base and provide high-touch service.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Authorization to work in the United States.
• Preferred: college degree, GIA coursework or Graduate Gemologist credentials, and proficiency in multiple languages.