Client Advisor - Rodeo Drive

Summary

Seeking a Client Advisor for the Rodeo Drive boutique to build and maintain client relationships within the luxury market while achieving individual and store sales goals. The role delivers personalized, high-touch service, maintains accurate client records in the CRM, and supports merchandising, inventory, shipping and store presentation to uphold brand standards.

Responsibilities

• Continuously meet or surpass monthly and yearly sales objectives and individual KPI targets.
• Provide outstanding personalized customer service and deep product and brand knowledge.
• Use CRM tools to record client information, maintain an organized client book, and initiate regular client contact and event promotion.
• Support visual presentation, store image standards, housekeeping, stockroom organization, shipping and receiving, and inventory control.

Requirements

• Over 3 years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding individual and store targets and building lasting client relationships.
• Excellent verbal and written communication, strong organizational skills, and ability to manage multiple tasks.
• Team-oriented, adaptable, and able to work a flexible schedule including evenings, weekends, and holidays; foreign language skills a plus.