Summary
The Client Advisor contributes to store sales and key indicators by delivering a memorable and sophisticated experience to clients while supporting management and colleagues and upholding Maison standards.
Responsibilities
- Provide outstanding client and after-sale service to visitors and clients
- Connect and reconnect with clients, identify needs and anticipate requests
- Cultivate and maintain a robust client portfolio
- Drive individual sales performance and achieve KPI goals
- Create personalized and timeless client silhouettes
- Communicate professionally and sincerely with clients and colleagues
- Use available tools to optimize business opportunities
- Support front and back-of-house teams and promote team spirit
Requirements
- Preferred experience in fashion accessory retail customer service or luxury hospitality
- Passion for fashion culture and ability to create personalized looks
- Business mindset and entrepreneurial spirit
- Strong team spirit and ability to work in a fast-paced environment
- Able to multitask prioritize and adapt to new technology
- Proactive passionate and problem-solving attitude
- Excellent written oral and listening skills in English and local language
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