Client Advisor

We a re c urr e n t l y seek ing a Client Advisor to join our d y n am ic boutique t e a m.

ROLE

The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION

Provide outstanding client and after-sale service to all visitors and clients

Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

Cultivate a robust client portfolio to secure a proactive and growing business

Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture

Show a transparent and genuine attitude with the client and create a unique connection with them

Communicate in a professional and sincere way, with clients and colleagues

Effectively use all the available tools to optimize business opportunities

Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit

Upholds and adheres to all company policies and operational procedures

PROFILE

Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality

Have passion for the fashion culture, like to create personalized looks

Have a business mindset and an entrepreneurial spirit

Strong team spirit to achieve common goals

At ease with using tools and applications, adapts quickly with new technology

Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity

Proactive, passionate & with a problem-solving attitude

Excellent written, oral & listening skills, in English and local language, additional languages preferred

Embrace change and see it as an opportunity to grow and develop

S a i n t Lauren t i s c o mm i tt e d t o bu i l d i n g a d i v er s e w ork f or c e . W e be li e v e d i v er s i t y in a l l i t s f or m s – gender , age , na t i ona li t y , c u l t ure , re li g i ou s be li e f s and s e x ua l or i en t a t i o n – enr i c h e s t h e w or k p l a c e . I t open s u p oppor t un i ti e s f o r peop le t o e x pres s t he ir t a l en t , b o t h i nd i v i dua l l y an d c o ll e ct i v e l y an d i t he l p s f os t e r ou r ab il i t y t o adap t t o a c hang i n g w or l d . A s a n E qua l O ppor t u n i t y E m p l o y e r, w e w e l c o m e an d c ons i de r app li c at i on s f ro m a ll qua li f i e d cand i da t e s , regard l e s s o f t he ir bac k ground.