Client Advisor - South Coast Plaza

Summary

The Client Advisor - South Coast Plaza provides exceptional personalized service to luxury clients, drives sales, builds client relationships, and upholds brand standards in a high-end retail environment. This role supports store operations including merchandising, inventory management, and POS transactions while delivering a refined luxury shopping experience.

Responsibilities

• Greet and assist clients with a professional and personalized approach
• Provide expert product knowledge and styling advice tailored to client needs
• Drive sales through upselling and cross-selling to meet targets
• Build and maintain a client book and conduct follow-ups and invitations
• Represent and uphold brand image and presentation standards
• Manage transactions and operate the POS system efficiently
• Support inventory management and stock replenishment
• Participate in visual merchandising and store presentation tasks

Requirements

• Previous luxury retail experience with high-end fashion or lifestyle brands
• Strong interpersonal and communication skills with storytelling ability
• Sales-driven mindset with ability to meet and exceed targets
• Customer-centric approach with passion for personalized service
• Cultural awareness to interact with international clientele
• Team player with collaborative spirit
• Multilingual skills preferred