Client Advisor - South Coast Plaza

As a Client Advisor at South Coast Plaza, you will be the primary point of contact for clients, providing exceptional service and tailored solutions. Your role will involve driving sales, fostering client loyalty, and upholding the brand's high standards of excellence.

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross-selling strategies.
• Maintain a high level of client satisfaction to encourage repeat business.
• Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
• Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.
• Uphold the brand's values, image, and standards at all times.
• Process transactions efficiently and handle POS system operations.
• Manage inventory, stock replenishment, and product care.

• Previous experience in high-end fashion, jewelry, watches, or luxury lifestyle brands.
• Strong interpersonal and storytelling skills to engage clients.
• Ability to meet and exceed sales targets.
• Passion for delivering a personalized shopping experience.
• Ability to interact with an international clientele.
• Collaborative spirit to work within a dynamic team environment.
• Fluency in additional languages is a plus.